Policies

Refund Policy

Last updated: November 2026. This template wording should be reviewed by the business owner and, where appropriate, a qualified professional.

Because our products are digital files that are available immediately after purchase, they cannot be returned. For this reason, sales are generally final.

When we will help

The file is damaged, incomplete, or will not open.
You were charged more than once for the same order.
You did not receive access to your download after a verified payment.

In these cases we will first try to resolve the issue by sending a corrected file or new link. If we can't, we will issue a refund to the original payment method.

How to request help

Send a message through our contact page within 14 days of purchase, including the name and email used at checkout and a short description of the issue.

Try before you buy

Free sample pages are available on every product page so you can check the design and print quality before purchasing.

Your statutory rights

Nothing in this policy limits any rights you may have under the consumer laws that apply where you live.